Shipping Costs
Shipping is the responsibility of the customer. The total cost will be calculated automatically in the cart based on your location, the weight of the items, and the selected delivery method.
Delivery Time
Estimated delivery times are shown at checkout and may vary depending on your province and the shipping method. Delivery to remote areas may take longer.
Shipping Method Selection
You may choose from available shipping options during checkout. Faster methods typically come with a higher cost but offer quicker delivery times.
Taxes and Import Duties
Applicable taxes such as GST/HST and any customs or brokerage fees are the responsibility of the customer and are not included in the order total. These may be collected upon delivery by your local courier or customs agency.
Privacy and Discreet Packaging
All orders are shipped in neutral, unbranded packaging to protect your privacy. However, due to Canadian customs regulations, we may be required to include a generic description of the product contents. We limit the information to the minimum required by law.
We Can Help You Save on Shipping
We believe that intimate products should be accessible to everyone, no matter where they live. That’s why we’re launching a shipping support program for customers in Canada.As part of this initiative, we're offering a discount code worth 10 EURO (converted to CAD) that can be used to fully or partially cover your shipping costs.To use the promo code, just add your favorite items to the cart and enter SHIP10CA at checkout. The discount will be applied automatically to your shipping fee.
If you have any questions about delivery or shipping in Canada, don’t hesitate to contact us at [email protected]. We’re always here to help!