Shipping Costs
Shipping is paid by the customer. The final shipping cost is calculated automatically in the cart based on the destination country, product weight, and selected shipping method.
Delivery Time
Estimated delivery times are shown in the cart during checkout. Delivery duration may vary depending on your location, customs processing, and the shipping option selected.
Shipping Method Selection
We offer multiple shipping options, from standard to express delivery. Faster services may cost more but ensure quicker arrival. Available options are displayed at checkout based on your address.
Taxes and Import Duties
Import duties, VAT, or other local taxes may apply depending on your country’s regulations. These charges are not included in the item price or shipping cost and must be paid by the recipient upon delivery if required by customs.
Privacy and Discreet Packaging
We always aim to provide discreet delivery. Orders are packaged in plain, unbranded packaging with no indication of the contents. However, for international deliveries, some customs authorities may require a general product description. While we minimize disclosed information, we cannot guarantee full anonymity during customs clearance outside the European Union.
We Help You Save money on shipping
We believe that intimate products should be accessible to everyone, regardless of location. That’s why we’re launching a shipping support program for customers .As part of this initiative, we offer a €10 discount promo code that can be used to fully or partially cover your shipping cost.To apply the promo code, simply add items to your cart and enter SHIP10WW at checkout. The discount will be automatically applied to your shipping fee.
If you have any questions about shipping or international delivery, feel free to contact us at [email protected] — our support team is here to help.