Shipping Costs
All shipping costs are the responsibility of the customer. Final rates are calculated automatically at checkout based on your delivery address, product weight, and preferred delivery method.
Delivery Time
Delivery timelines vary based on location and chosen shipping service. Estimated times are shown at checkout and typically range from 7 to 15 business days. Remote areas may take longer.
Shipping Method Selection
Customers may choose from standard and express shipping options. Express services provide faster delivery but at a higher cost.
Taxes and Customs
Products shipped to India may be subject to customs duties, GST, or other import taxes. These fees are not included in your order total and must be paid by the recipient upon delivery, as required by Indian customs regulations.
Privacy and Discreet Packaging
We ship all orders in plain, non-branded packaging with no product names or logos. However, to comply with Indian customs, we may need to provide a generic description of the contents. While we minimize disclosed information, full anonymity during customs clearance cannot be guaranteed.
We Can Help You Save on Shipping
We understand that shipping costs can be a barrier — that’s why we’re launching a shipping support program for customers in India to make our products more accessible. We’re offering a discount code equivalent to €10 (converted to INR), which can help reduce or even fully cover your delivery fee. To apply it, simply enter SHIP10IN at checkout after adding your items to the cart. The discount will be applied instantly.
If you have any questions about delivery or customs in India, feel free to write us at [email protected]. We’ll be happy to assist you.