1. General Provisions
These Terms and Conditions govern the use of the online store located at https://xshop44.com and define the rules for placing orders, delivery, and the rights and obligations of the parties.
By using the website xshop44.com, you confirm that you have read these terms and agree to comply with them.
2. Legal Information
Owner of the online store:
Tryst Group OÜ
Registry code: 14980574
Address: Eesti, Harju maakond, Tallinn, Mustamäe linnaosa, Ehitajate tee 110, 13517
Email: [email protected]
3. Products
All products presented on the website are new, original, unused, and supplied directly from official distributors or manufacturers. All items comply with applicable EU safety and quality standards.
4. Ordering
Orders are placed through the website by adding selected products to the shopping cart and filling in the order form. The customer must provide accurate and up-to-date information necessary for processing the order.
5. Prices
Prices are displayed on each product page. All prices include VAT (if applicable) and may be shown in the currency corresponding to the user's region. xshop44.com reserves the right to update prices, but the price confirmed at the time of order remains binding for that order.
6. Payment
Customers must pay for selected products using one of the available payment methods: bank card, e-wallet, or other options indicated on the site. All payments are processed with secure encryption and comply with safety standards.
7. Delivery
Delivery is available to all EU countries and other regions, depending on the selected destination. Estimated delivery times and costs are provided during checkout and may vary depending on destination, weight, and product type.
8. Right of Withdrawal (Returns)
Customers who are consumers have the right to withdraw from the sales contract within 14 days of receiving the product, without providing any reason. Returns are accepted only if the product is unused, unopened, and in its original packaging. For hygiene reasons, returns of opened intimate products are not accepted.
9. Complaints
If a product is found to be defective, the customer may file a complaint in accordance with applicable law. Complaints can be submitted by email: [email protected]
10. Personal Data
The processing of personal data is carried out in accordance with the Privacy Policy, GDPR, and other applicable regulations. By submitting their data, the user consents to its use for the purposes of order fulfillment, support, and account management.
11. Liability
The website owner is not responsible for interruptions in site operation caused by force majeure, actions of third parties, or technical failures. The owner is also not liable for the consequences of improper product use by the customer.
12. Final Provisions
The customer must read and accept these terms before placing an order. Placing an order constitutes acceptance of these terms. Any disputes arising in connection with the use of the site or sales contracts shall be resolved in accordance with Estonian and/or EU law.