Shipping Costs
Shipping is paid by the customer. The final shipping cost is calculated automatically in the cart based on your country, product weight, and order type.
Delivery Time
Estimated delivery times are displayed in the cart during checkout. We partner with trusted logistics providers to ensure fast and secure delivery across the European Union.
Shipping Method Selection
At checkout, you can choose from available shipping methods – from standard to express. More expensive options usually offer faster delivery times.
Taxes and Duties
If any import taxes or duties apply in your country, they must be covered by the customer. These charges are not included in the product price or shipping cost and are the customer’s responsibility.
Privacy and Discreet Packaging
We prioritize your privacy. All orders are shipped in neutral, plain packaging with no logos or product descriptions. Since there are no internal customs within the EU, there is no need to declare the contents of your order. This allows us to ensure discreet and fully anonymous delivery throughout the European Union.
We Can Help You Save on Shipping
We believe that customers across the European Union should enjoy easy and affordable access to high-quality intimate products. That’s why we’re introducing a shipping support program for EU customers. As part of this program, we’re offering a €10 discount promo code that can be used to reduce or fully cover your shipping cost. Simply enter SHIP10EU at checkout when placing your order. The discount will be applied automatically.
For delivery-related questions in your EU country, feel free to reach out to [email protected]. Our team is always ready to help.